Wesley Ridge Wildfire

 

 

Wesley Ridge Wildfire - Questions and Answers from September 2, 2025

Emergency Support Services

Emergency Support Services are no longer available. If you have outstanding questions related to support received for the Wesley Ridge Wildfire, call the provincial ESS call center at 1-800-387-4258, or go online via self-serve at ess.gov.bc.ca.  

If you have insurance, please work with your insurance provider before seeking Emergency Support Services. 

If you’re feeling overwhelmed, anxious or distressed, support is available from the BC Mental Health Support Line at 310-6789.

Resiliency Services Support

Residents impacted by the Wesley Ridge Wildfire can find supports through the following organizations.

United Way British Columbia

Sometimes we all need extra support. Think about asking for more help if you are finding daily life difficult, especially when it is a few weeks after the crisis. You might also find you are better able to help others when you are doing well yourself. Visit uwbc.ca/emergency-response-resources for a variety of resources available and view the Emergencies are Stressful brochure.  

Parksville Salvation Army

Impacted residents can visit the Parksville Salvation Army located at 886 Wembley Road for food and other family services support. The Salvation Army will have a small supply of clean up kits available. Phone 250-248-8793 with any questions. You can also visit parksvillesalvationarmy.ca/ for general information about the Parksville Salvation Army.

Society of Organized Services (SOS)

SOS provides support for residents of District 69 facing unexpected hardships or financial emergency. Examples of assistance may include:

Food – essential groceries Propane for cooking and heat Laundry

In addition, the SOS shower program enables residents to come out of the heat or cold and enjoy a shower, complete with towels, toiletries and hygiene items. This FREE program runs Monday to Thursday from 1:15 to 3:15 p.m. and is first come, first served.

  • Limited support with prescription medications
  • Change of clothes/basic supplies from SOS Thrift Shop
  • Advocacy including filling out government paperwork, printing, copying, and faxing

View SOS programs and services online. Email sos [at] sosd69.com or call 250-248-2093. 

Health Emergency Management BC

Wildfires and wildfire smoke can pose a health risk for residents, especially those with health conditions, young children or seniors.

For information to help you reduce your personal health risk, visit: https://www.islandhealth.ca/learn-about-health/environment/wildfires Residents can also visit the general Island Health website to search for the service they need at https://www.islandhealth.ca/our-services.

If you are in urgent need of medical care, please call 911. If you require health care advice for a non-urgent concern, call HealthLink BC at 811.

Additional Information