User Rates

User Rates

Annual Utility Payment Deadline

By statutory requirement, any utility balance unpaid at December 31 each year will be transferred to the Ministry of Finance, Property Tax Arrears, where interest will accrue beginning January 1 of the following year. The RDN cannot accept any utility payments for 2024 after December 31, 2024.

Residential Curbside Collection

The annual curbside collection amount charged per dwelling unit is dependent on the size of the GARBAGE cart you selected (in the absence of a selection, you will be provided and charged for the default 100L GARBAGE cart size). The curbside collection fee covers:

  • The cost of garbage disposal at the Regional Landfill;
  • The cost of processing recyclables at the material recovery facility;
  • The cost of composting food waste at the organics processing facility; and
  • The cost of community education, outreach and wildlife awareness programs

To learn more about the new automated curbside collection service, please visit the RDN Curbside Collection Services webpage. The curbside collection service is governed under RDN Bylaw 1802 (consolidated version including Bylaw 1802.03).

Residential Sewer Rates

Residential sewer rates vary depending on the service area. The rates are as follows:

French Creek   $ 175.63 per dwelling unit per year  
Surfside   $ 145.66 per dwelling unit per year  
Fairwinds   $ 77.09 per dwelling unit per year  
Barclay Cr.   $ 250.37 per dwelling unit per year  
Cedar   $ 233.40 per dwelling unit per year + $1.60 per day, if connected

To learn more about your sewer service area, please visit our RDN Sewer Systems webpage.

Not all residences in the Regional District of Nanaimo have sewer service. Some properties may have onsite systems often called septic systems. To learn more about these types of systems, please visit our Septic Smart webpage.
 

Residential Water Rates

The Regional District of Nanaimo has amended its system of tiered rates for water usage, starting with the 2023 water bills. The cost of water increases with increased usage. This service falls under Bylaw 1655.14.

 

Average Daily Consumption in Cubic Metres (m3)
  Minimum Daily Rate Up t 0.70 m3 0.71 to 2.0 m3 Over 2.01 m3
2024 Rate $0.50 $1.00 $2.00 $4.00
2024 Sandpiper Bulk Water $0.00 $2.40 $2.40 $2.40

For more information on the water systems, please visit the WaterSmart Communities webpage.

 

Sandpiper Bulk Water Rates (if applicable)

As of November 5, 2021, the Regional District of Nanaimo has entered into a water supply agreement with the Town of Qualicum Beach to supply bulk drinking water to French Creek water service area residents in the Sandpiper subdivision.

The rate is $2.40 per cubic meter (1000 litres) in addition to the RDN's metered water rates.

 

How your Water Bill is Calculated

Calculating your water bill based on 2024 rates:

Step 1: Calculate your average daily consumption

Total consumption (found on your bill)

= Average daily consumption

          Number of days in billing period              

  

To Calculate the Number of Days in a Billing Period


 
Number of days between readings: 0 Days
 

Step 2: Calculate total bill amount

If your average daily consumption is equal to or less than 0.7 m³ per day, proceed with the following calculation:

Assuming your average daily consumption is 0.55 m³ per day (66 cu m / 120 days)

(a) Average daily consumption x rate per m³ x number of days in the billing period

            = 0.55 m³ x $1.00 per cu m x 120 days = $66.00

(b) Minimum daily rate = $0.50 x 120 days = $60.00

Your bill will be the greater of (a) or (b)

If your average daily consumption is greater than 0.7 m³ per day, proceed with the following calculation:

 

Assuming your average daily consumption is 2.5 m³ per day (300 cu m / 120 days)

(a) First 0.7 cu m x $1.00 per m³ = $0.70 per day

(b) From 0.7001 to 2.0 m³ (1.2999 cu m) x $2.00 m³ = $2.5998 per day

(c) From 2.001 m³ and above (0.5001 m³) x $4.00 = $2.0004 per day

Total daily cost = $5.3002

Your bill will be = $5.3002 x 120 days = $636.02

 

Community Averages for Water Usage in Your Area - For Billing Period September 2023 to May 2024:

Code: Service Area: Cubic meters per Day:
W34 Surfside 0.32
W38 French Creek 0.40
W39 Whiskey Creek 0.55
W42 Decourcey 0.23
W43A San Pareil 0.41
W45 Englishman River 0.53
W46A Melrose Terrace 0.31
W47 Nanoose Peninsula 0.44
W51 Westurne Heights 0.21