Public Notice - Paying Utility Bills During the Canada Post Strike
As of September 25, 2025, Canada Post workers went on strike, impacting nation-wide service delivery. Per Canada Post’s update, mail and parcels will not be processed or delivered for the duration of the national strike, including utility bills and other time-sensitive correspondence, and some post offices will be closed. Service guarantees are suspended for items already in the postal network.Â
Despite the disruption in mail, residents and businesses must still make payments by the due dates. All payment deadlines remain in effect, regardless of whether you have received your bill by mail.Â
To avoid late fees, interest charges or penalties, we encourage using alternative methods listed in the public notice to make payments on time.
  More Information
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Financial Services
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The Finance department coordinates the preparation of the Regional District of Nanaimo's annual financial audit, five year financial plans as well as carrying out the day to day business of the Regional District including supplier payments, customer billings and employee payroll processing.
If you have questions regarding financial services, please call or email the Finance department as shown below.
Contact the Finance Department
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Utility Customers Contact the Finance Department directly |
6300 Hammond Bay Road Telephone Fax Number Email address - finance [at] rdn.bc.ca |
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Budgeting/Property Taxes Ask for: |
Telephone/fax numbers as shown above Email address: inquiries [at] rdn.bc.ca |