As of September 25, 2025, Canada Post workers went on strike, impacting nation-wide service delivery. Per Canada Post’s update, mail and parcels will not be processed or delivered for the duration of the national strike, including utility bills and other time-sensitive correspondence, and some post offices will be closed. Service guarantees are suspended for items already in the postal network.
Despite the disruption in mail, residents and businesses must still make payments by the due dates. All payment deadlines remain in effect, regardless of whether you have received your bill by mail.
To avoid late fees, interest charges or penalties, we encourage using alternative methods listed in the public notice to make payments on time.